Refund Policy

On returning a product:

• If you have used a Coupon Code to make your purchase, then it will be re-issued to you, allowing you to make a future purchase on TAFE TRIBE using the same coupon code.
• If you paid with a debit or credit card, the amount will be refunded to your account.

Refunds usually take approximately 7 days to appear in your bank statement. If the purchased product is the wrong size or defective, you can request for an exchange. In such cases, the new item will be delivered to your doorstep at no additional cost, subject to availability.

Returned or exchanged products must be unused and should be in their original packaging with price tags attached. Damaged tags will not be accepted.

TAFE TRIBE will refund the full amount you paid for the product.

You can also raise a request for refund by emailing the following details from your registered email address to life@tafetribe.com :

• Order Number
• Customer Name
• Customer Email Address
• Order Value