FAQ's

How do I place an order on the TAFE TRIBE Zone?

  1. Click on CREATE AN ACCOUNT and register yourself by providing your email address.
  2. Validate your email address by logging into your mailbox and activate your account through the confirmation link sent to you.
  3. Once your account is activated, you can log in to the TAFE TRIBE and browse through our range of products.
  4. Existing users can login by clicking the SIGN IN
  5. Select the products you want to purchase and add them to your shopping cart. You can also update the quantity of each item as needed.
  6. Make sure to confirm your address and contact details. These are necessary for the delivery of your order and to keep you updated on its status.
  7. Proceed to the payment portal and initiate your payment. After the payment is confirmed, you will receive an email containing your order details and its status on your registered email address.
  8. If you encounter any issues while making your online payment, please contact us at +914466919163.
  9. You can track the status of your order by using your order ID until the package is delivered to you.

How do Dealer Sales Personnel (DSP) place an order?

  1. Click on SIGN IN and provide your registered mobile number to login using OTP.
  2. Browse through our range of products and select the products you want to purchase.
  3. Add them to your shopping cart. You can also update the quantity of each item as needed.
  4. Make sure to confirm your address and contact details. These are necessary for the delivery of your order and to keep you updated on its status.
  5. Proceed to the payment portal and initiate your payment. After the payment is confirmed, you will receive an email containing your order details and its status on your registered email address.
  6. If you encounter any issues while making your online payment, please contact us at +914466919163.
  7. You can track the status of your order by using your order ID until the package is delivered to you.

What mode of payments does TAFE TRIBE support?

  • The TAFE TRIBE accepts credit cards and debit cards issued by major banks, as well as payments through net banking and UPI. However, the option for Cash on Delivery is currently unavailable.

Is there a minimum order quantity?

  • There is no minimum order quantity requirement, allowing you to place an order for as little as one item.

How safe is this online transaction?

  • Performing a transaction on the TAFE TRIBE is secure and reliable. Just like any other reputable online store, we use a secured gateway to ensure the safety of your information.

Is this TAFE TRIBE open to people outside India?

  • The TAFE TRIBE is an exclusive platform designed for TAFE TRIBE partners, and is accessible for Indian associates only.

Is there any limit in purchase?

  • There is No purchase limit on our website.

Can I get this delivered to any place wherever I want?

  • Indeed, the delivery address must be located within India and have access to a courier network.Ā 

Is it compulsory to register as a user to make a purchase on the TAFE TRIBE?

  • Registering before making a purchase is not mandatory.

Can I track my order?

  • Once your order has been shipped, you will receive an email containing the tracking information for your shipment.

How do I know what size to order?

  • For guidance on selecting the appropriate size for you, please check our size charts. Each product page contains product information that can help you determine the right fit.

What is your return policy?

  • Please refer to the Return Policy on our website.

I have a quality problem with the product I just received. What do I do?

  • Please refer to the Return Policy on our website.

Whom do I contact in case I need any support or for more details regarding TAFE TRIBE?

  • If you have any queries, please feel free to email us at life@tafetribe.com, and we will respond within two working days. Alternatively, you can reach us by phone at +914466919163.

How are my items packaged and made tamper proof?

  • At our warehouse, we ensure that all items are packed carefully to prevent any potential damage. Additionally, all electronic items are insured against theft and damages incurred during transit.

What are the delivery timelines and charges?

  • The delivery time typically ranges from 8 to 10 days, depending upon the timeframe.

Do I have an option to further customize the product/s I order through TAFE TRIBE?

  • This option is available exclusively for B2B orders for brands that come under the Amalgamation Group, and a minimum order quantity of 100 or more is required depending on the type of the product.

For most products, you have the option to customize them with your business name, phone number, address, etc. Please note that customization has an additional cost.

Once you place a customized order, our design team will provide you with a digital copy of the product design. Production will commence only after you have confirmed the design. It is important to carefully review the design and ensure that all spellings and other details are correct before giving your approval. Please be aware that if there are any errors in the approved design, we cannot be held responsible for making corrections.